Registration is refundable, minus a $100 processing fee (per person), if your cancellation is received in writing (via e-mail: firstname.lastname@example.org) no later than July 31, 2019. Attendee substitutions are allowed, but notification must be made in writing by July 31, 2019. Cancellations received between August 1, 2019 and August 8, 2019 will receive a 50% refund. Cancellations received after August 8, 2019 will receive no refund, but will be given complimentary access to the conference videos once they are ready. No refunds or credits will be given to “no shows”.